TERMS AND CONDITIONS

Check in time: 15:00 pm Check Out time: 13:00 pm The rates are subject to change the payment of the reservation will be made directly at the Hotel, in local currency with the representative rate of the market of the moment. All bookings must be guaranteed with a valid credit card. If the reservation is promotional with non-refundable policy, no modifications are accepted, in case of cancellation will be charged the full stay, in case of no show will be charged the full stay, by early departure will be charged the stay compte TA, for bookings with non-refundable policy the hotel will charge the full amount of the reservation at any time after it is done without money refund. Smoking policy: According to resolution 1956 of March 30, 2008 that issued the Ministry of Social Protection is strictly prohibited smoking in rooms, public areas, restaurants and lounges. A $99,000 cleaning fee will be charged to guests who smoke in the pet policy room: Pets are not allowed. Child policy: There is no additional charge to the room for children under 11 years of age, in the same room as their parents or guardians using existing bedding. Hotel Taxes: The value Added Tax (VAT) which corresponds to 19% of the accommodation fee, must be paid by both Colombians and foreigners residing in the country. VAT exemption applies only to persons with Visa: TP-11 or PIP-5/PTP-5. This information must go on the booking confirmation. Hotel Insurance: It is optional and costs $9401 COP, which is not included in the booking confirmation of the room. Early CHECK IN: (Arrival before the established time) is subject to hotel availability. LATE CHECK-out: (Exit after set time) pre-application is required and is subject to hotel availability. Until 03:00 pm without extra charge, after 3:00 pm until 06:00 pm will be charged 50% of the rate plus taxes. Additional person: Has a cost of $89000 COP per person per night plus law taxes. Additional Child:-There is no additional charge to the room for children under 11 years of age, in the same room as their parents or guardians using existing bedding. If it is over 11 years old it will cost $89,000 COP per night plus tax bills. If you register with minors minors must stay with one of their parents and check it through birth registration, or in the company of a responsible adult duly authorized by a notarized document and sign Or at least one parent of the child, a copy of the authorization must be given at the time of check-in, as well as the identity card or copy of the children's civil registry indicating that the minor may travel with this person. Child Protection Law Colombian laws protect minors from all forms of exploitation and sexual violence caused by domestic or foreign tourists. The contraventions to this principle entail the penal and administrative sanctions envisaged in the law 679 August 3, 2001. Your privacy please keep in mind that, for security reasons, when you register at the hotel you must present your identity card and that of your companions issued by an official authority containing photographs.